FAQ
Frequently asked questions
How do I make a reservation?
You can make a reservation online, via our mobile app, or by calling our customer service team. We recommend booking in advance to ensure availability, especially during peak travel periods.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express. We also accept cash payments for rides.
Do you offer child seats?
Yes, we offer child seats for infants and young children at no extra charge. Please let us know when making your reservation if you require a child seat.
What happens if my flight is delayed?
Our drivers monitor your flight status and adjust their schedule accordingly. If your flight is delayed, there’s no need to worry. We’ll be there to pick you up as soon as you arrive.
What is your cancellation policy?
We understand that travel plans can change. If you need to cancel your reservation, please let us know at least 24 hours in advance to avoid any cancellation fees.
We offer competitive rates and transparent pricing. You can be sure that you are getting the best deal when you book with us whether it’s to the airport or to different city or at 4 am.
Our vehicles are Safe, comfortable, clean, and well-maintained. We equip all of our vehicles with snow tires in winter months to ensure your safety.